1. PRIVACY POLICY

Page name: Privacy Policy

PRIVACY POLICY

Last updated: September 29, 2026

This Privacy Policy describes how SnowDrip (“SnowDrip,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, use, or make a purchase from snowdrip.store (the “Site”), contact us, or otherwise interact with our services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with SnowDrip, we may collect the following categories of personal information:

Contact information, including your name, email address, phone number, billing address, and shipping address.

Order and transaction information, including products purchased, order history, returns, refunds, shipping information, and transaction details.

Account information, if customer accounts are available, including login credentials and account preferences.

Payment information. Payments are processed by third-party payment providers. SnowDrip may receive limited payment-related information, such as payment status, transaction identifiers, payment method type, or the last digits of a payment card. We generally do not directly store complete payment card numbers.

Device and usage information, including IP address, browser type, device type, operating system, pages viewed, referring URLs, interactions with the Site, and similar technical information.

Communications, including messages sent to customer support, return requests, reviews, survey responses, and other information you voluntarily provide.

Marketing information, including your preferences regarding promotional communications and your interactions with marketing campaigns.

2. How We Collect Personal Information

We may collect personal information:

• directly from you when you place an order, create an account, contact us, subscribe to marketing communications, or submit information through the Site;
• automatically through cookies and similar technologies;
• from service providers that help us operate our business;
• from payment processors, shipping and fulfillment providers, analytics providers, advertising partners, and other business partners where permitted by law.

3. How We Use Personal Information

We may use personal information to:

• process and fulfill orders;
• process payments, refunds, and returns;
• provide shipping and delivery services;
• communicate with customers regarding orders;
• provide customer support;
• maintain and improve the Site;
• detect and prevent fraud, abuse, security incidents, and unlawful activity;
• analyze how customers use our Services;
• personalize customer experiences;
• provide advertising and marketing where permitted by law;
• comply with legal and regulatory obligations;
• enforce our Terms of Service and other policies;
• protect SnowDrip, our customers, and others.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, software development kits, and similar technologies to operate the Site, remember preferences, understand Site usage, measure performance, prevent fraud, and support advertising and marketing.

Some of these technologies may involve third parties receiving information about your activity across websites or services.

Depending on your location and applicable law, you may have the ability to manage certain cookie or privacy preferences through controls provided on the Site or through your browser.

5. How We Disclose Personal Information

We may disclose personal information to service providers and other parties that assist us with:

• Shopify and e-commerce infrastructure;
• payment processing;
• order fulfillment;
• shipping and logistics;
• customer support;
• website hosting;
• analytics;
• fraud prevention and security;
• email and SMS communications;
• advertising and marketing;
• professional and legal services.

We may also disclose information where required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

If SnowDrip is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction.

6. Advertising and Analytics

We may work with advertising and analytics providers to understand how visitors interact with the Site, measure advertising performance, and deliver relevant advertising.

Depending on the technologies used, these activities may constitute “selling,” “sharing,” or targeted advertising under certain U.S. state privacy laws.

Where required by applicable law, eligible consumers may opt out of such processing.

7. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights regarding your personal information, including the right to:

• request access to personal information;
• request deletion of personal information;
• request correction of inaccurate information;
• obtain information about categories of information collected or disclosed;
• opt out of certain sales or sharing of personal information;
• opt out of certain targeted advertising;
• limit certain uses of sensitive personal information where applicable;
• receive a portable copy of certain information;
• not receive discriminatory treatment for exercising applicable privacy rights.

These rights are subject to legal exceptions and may not apply in every circumstance.

Requests may be submitted through:

Email: [SUPPORT EMAIL]

We may need to verify your identity before processing certain requests.

8. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), where those laws apply to SnowDrip.

These may include rights to know, access, correct, delete, and obtain information about certain disclosures of personal information, as well as rights to opt out of the sale or sharing of personal information and to limit certain uses of sensitive personal information.

SnowDrip will not discriminate against a consumer for exercising rights available under applicable privacy law.

Where legally required, SnowDrip will recognize applicable opt-out preference signals, such as Global Privacy Control.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

11. Children

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information improperly, please contact us.

12. Third-Party Websites

The Site may contain links to websites or services operated by third parties. SnowDrip is not responsible for the privacy, security, or content practices of third-party services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations.

The updated version will be posted on this page with a revised “Last updated” date.

14. Contact

For questions about this Privacy Policy or requests relating to your personal information, contact:

SnowDrip