Refund policy
60-DAY RETURN & REFUND POLICY
Page name: Return & Refund Policy
RETURN & REFUND POLICY
Last updated: September 29, 2026
We want you to be confident when ordering from SnowDrip.
Subject to the conditions below, eligible purchases are covered by our 60-Day Money Back Guarantee.
60-DAY RETURN PERIOD
You may request an eligible return within 60 days after delivery of your order.
To begin a return, contact:
[SUPPORT EMAIL]
Please include your order number and the reason for your return.
RETURN ELIGIBILITY
Unless the item is defective, damaged, incorrect, or applicable law provides otherwise, returned products must be in a condition reasonably suitable for return and include the product and any components originally supplied with it.
Products showing unreasonable damage, misuse, alteration, or abuse unrelated to normal inspection or use may not qualify for a voluntary return, subject to applicable law.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order after delivery.
If you receive an incorrect, defective, or damaged item, contact us at [SUPPORT EMAIL] as soon as reasonably possible.
Include your order number and, where appropriate, photographs or other information showing the issue.
We will review the request and provide an appropriate remedy where required by our policy or applicable law.
RETURN AUTHORIZATION
Please contact SnowDrip before returning a product.
Return instructions and the applicable return destination will be provided after your request has been reviewed.
Products sent to an address without following the provided return instructions may experience processing delays.
RETURN SHIPPING
For voluntary returns unrelated to a defect, incorrect product, or fulfillment error, return shipping costs may be the customer's responsibility unless SnowDrip states otherwise.
If the return results from an error attributable to SnowDrip or the product arrives defective or damaged, we will provide the remedy required by applicable law and our applicable policy.
REFUNDS
Once an eligible return has been received and reviewed, we will notify you regarding the status of the refund.
Approved refunds will generally be issued to the original payment method.
Your bank or payment provider may require additional time to post the refund to your account.
ORIGINAL SHIPPING CHARGES
Original shipping charges may be non-refundable for voluntary returns unless otherwise stated or required by law.
This does not limit any refund rights arising from SnowDrip's failure to fulfill an order as required by applicable law.
ORDER CANCELLATIONS
If you need to cancel an order, contact us as soon as possible.
We cannot guarantee cancellation after fulfillment processing has begun.
If an order is eligible for cancellation before shipment, the applicable payment will be refunded.
FINAL SALE ITEMS
Any product designated “Final Sale” before purchase may be ineligible for voluntary return, except where applicable law provides otherwise or the item is defective, damaged, or incorrectly supplied.
PROMOTIONAL AND BUNDLE ORDERS
Returns involving bundle promotions, free products, or promotional gifts may require return of all products necessary to retain eligibility for the promotional pricing.
If only part of a promotional bundle is returned, the refund may be adjusted to reflect the value of the items retained and the terms of the promotion, provided this was disclosed and is permitted by applicable law.
MYSTERY GIFTS
Promotional or purchased Mystery Gifts may have separate return eligibility depending on the circumstances of the order and applicable law.
Nothing in this section limits rights relating to products that are defective, damaged, incorrectly supplied, or otherwise protected by applicable law.
CONTACT
Return requests: by tchat