3. SHIPPING POLICY

Ici je n'invente volontairement pas un “5–8 business days”, parce que ton fournisseur doit pouvoir réellement le tenir.

Page name: Shipping Policy

SHIPPING POLICY

Last updated: September 29, 2026

Thank you for shopping with SnowDrip.

This Shipping Policy explains how orders placed through snowdrip.store are processed and shipped.

ORDER PROCESSING

Orders are processed before shipment.

The estimated processing and shipping time applicable to your order will be displayed on the Site, product page, or during checkout where applicable.

Orders placed during weekends, holidays, product launches, or periods of unusually high demand may require additional processing time.

SHIPPING DESTINATIONS

SnowDrip currently ships to eligible addresses displayed as available during checkout.

Availability may vary depending on destination, carrier restrictions, and product availability.

SHIPPING COSTS

Applicable shipping charges, including any free-shipping promotion for which the order qualifies, will be displayed before the customer completes checkout.

ESTIMATED DELIVERY

Delivery estimates shown on the Site are based on information reasonably available to SnowDrip and its shipping partners.

Carrier transit times may be affected by weather, transportation disruptions, holidays, customs where applicable, incorrect addresses, and other circumstances outside SnowDrip's reasonable control.

Where applicable law requires SnowDrip to obtain your consent to a delayed shipment or provide a refund, SnowDrip will do so.

ORDER TRACKING

When tracking is available, customers may receive tracking information after their order has been prepared for shipment.

Tracking information may require some time to become active after a shipping label is created.

INCORRECT SHIPPING INFORMATION

Customers are responsible for reviewing their shipping information before submitting an order.

If you notice an error, contact us as soon as possible at [SUPPORT EMAIL].

We cannot guarantee that an address can be changed after an order has entered processing or shipment.

LOST OR DELAYED PACKAGES

If tracking indicates an unusual delay or you believe your package has been lost, contact [SUPPORT EMAIL].

We will review the available tracking and fulfillment information and provide assistance consistent with applicable law and our obligations regarding the order.

DELIVERED BUT NOT RECEIVED

If a carrier marks a package as delivered but you cannot locate it, please verify the delivery location, household members, neighbors where appropriate, and any carrier delivery information.

You may also contact us at [SUPPORT EMAIL] so we can review the available information.

DAMAGED PACKAGES

If an order arrives damaged, please contact [SUPPORT EMAIL] promptly and provide your order number and reasonable evidence of the damage, such as photographs, so we can evaluate the issue.

MULTIPLE SHIPMENTS

Products in the same order may occasionally arrive separately.

Where applicable, separate tracking information may be provided.

CONTACT

For shipping questions: by tchat